Umiker's Management Skills for the New Health Care SupervisorJones & Bartlett Learning, 2010 M10 25 - 594 pages Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umikers Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umikers offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umikers clear, jargon-free writing style. |
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Abilene Paradox action activities appropriate assignments attitude avoid become behavior believe benefits body language boss budget candidates career development CHAPTER OBJECTIVES coaching complaints concerning consider cost counseling creativity cross-functional teams customer service decisions delegate disciplinary effective employee's employees employment essential evaluation example expected feedback feel flextime goals Health Care healthcare HIPAA hiring hospital human resources ical important improve increase individual interview involved job enrichment leaders leadership managed care meeting merger morale nursing organization organizational orientation patient performance performance appraisal person personnel phlebotomist planning policies position description potential problem procedures professional programs Questions for Review recruiting reengineering responsibilities reward role schedules sexual harassment Sherman Tanks skills specific staff standards stress supervisor tasks telecommuting tion unconscious mind values workers workplace workplace violence