Umiker's Management Skills for the New Health Care SupervisorCharles R. McConnell, Human Resource and Editorial Consultant Ontario New York Charles R McConnell, MBA, CM Jones & Bartlett Publishers, 2010 M10 25 - 594 pages The Fifth Edition of Umiker's Management Skills for the New Health Care Supervisor addresses continually changing circumstances in which Supervisors are faced with including smaller budgets, fewer workers, greater responsibilities and time pressure. This title provides valuable information needed for successful managers and staff. Written primarily for those who have little to no management training, this title offers practical suggestions for improving effectiveness both as a Supervisor and organization as a whole. |
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Umiker's Management Skills for the New Health Care Supervisor Charles McConnell Limited preview - 2010 |
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Abilene Paradox action activities appropriate assignments attitude avoid become behavior believe benefits body language boss budget candidates career development CHAPTER OBJECTIVES coaching complaints concerning consider cost counseling creativity cross-functional teams customer service decisions delegate disciplinary effective employee's employees employment essential evaluation example expected feedback feel flextime goals Health Care healthcare HIPAA hiring hospital human resources ical important improve increase individual interview involved job enrichment leaders leadership managed care meeting merger morale nursing organization organizational orientation patient performance performance appraisal person personnel phlebotomist planning policies position description potential problem procedures professional programs Questions for Review recruiting reengineering responsibilities reward role schedules sexual harassment Sherman Tanks skills specific staff standards stress supervisor tasks telecommuting tion unconscious mind values workers workplace workplace violence